I'm currently very upset with them. This site has a limit on the number of charcters in a review. Check my reviews on other sites. Bottom line - they lied to me about the costs and now are attempting to collect monies they assured me that I would not have to pay. 11/23/10 - Well, it took a couple of more days. But, Thanks to Jennifer, They did the right thing by me - They agreed to write off the monies they claimed that I owed. After some frustration - way to go! They did the right thing!