WIll never go to Petsmart or Petco again.. Healthy Pet Center prices are way better, and the staff is always so pleasant!

I would describe healthy pet as store that charges more than money than larger establishments and cares very little for their customers. There is very little reason anyone to shop here. I spent roughly 3000to4000 dollars in this store from 2014 to 2015. The owner changed the policy for fish or coral trade-ins so that customers would not recieve store credit. I discovered they changed this policy because it is difficult to find staff necessary to replicate it in new stores. During a grand opening in Latham, I requested to speak with the owner to give customer feedback on the policy. The person I spoke to told me that he didn't know where the owner was. When I spoke with another staff member, they pointed the owner out. It was the man who told me that he didn't know where the owner was. I sent them an email about my experience. I didn't recieve a response for over a week. I have yet to recieve a response. I've never been so disrespected in an establishment where I've spent so much money

Love your store, not your aquatic plants. :( Bought three to put in an established tank, all three died. Have some plants from other stores in there doing great. What happened?