This is an excellent television repair shop. They get to you fast and will call you back within a day or two. They come to your house to get the TV if it is too big for you to bring and will deliver it again if it is too big to move. The service is expedient and excellent and they back up what they do so you are protected. What I particularly like about Crown TV is that their prices seem to be 30-40% lower than most other places. I have gone to other repair facilities and they right away charge you $450-500, plus pickup and delivery, plus tax, simply because they can. At least Gene at Crown TV keeps the repair reasonable and can do the same repair for less than $400. My money is on Crown TV. Very fair, very honest, very good, and very fast."Now that they have extended service contract plans available for the merchandise they sell, I feel a LOT more comfortable knowing I don't have to throw out a $3,000 plasma set with a bad panel.