General Info

QCSS, also known as Quality Customer Service and Sales, specializes in providing outsourcing services for sales and marketing of products and services. The company offers outbound servicing, client reactivation, lead generation, fundraising and market survey services. Founded in 1991, QCSS assists clients to channel their products and services through call center and telemarketing services. It also provides business-to-business and retail marketing services through a team of telesales representatives through the United States and Canada. The company offers inbound customer services, including order taking, dealer and store location, reservations and seminar registration. QCSS additionally provides customer relationship management and online services.