Pam has helped us with several problems over the years and I have never had a single problem. She is the most recommended plumber on our downtown Decatur neighborhood mailing list for a good reason. Her prices are more than fair and she has always been prompt and courteous. If she is running late I am never left hanging - I always get a phone call with an ETA update. Pam has always been extremely generous with advice on how to proceed with projects on our historic home that we are trying to complete on our own - I can't say enough good things about her.

Pam replace a water heater at my home in April 2009, the hot water heater went not in Oct. 2010! When I called her she acted like she had never heard of me. That was on a Saturday, the next Friday she got the heater replaced under warranty but couldn't be bothered to come and replace it. I ended up putting the HWH in the attic myself and called another plumber to hook it up. I would NEVER recommend her to ANYONE!