Bought a PS3 60 gig off this place last week (same day PSN went down :-( ) customer service was great and they were very helpful with picking out a used PS3 game I would like. Only problem I have was the VERY VERY VERY small selection of used PS3 games. Other than that my first experience with this place was great. Also they are cheaper than Gamestop and Vac's and Video's on all new and used Merchandise. Felt so welcome there actually sat there after my purchase just chit chatting with one employee and a regular for about 20 minutes. I'll definatly go back again!