Our child is four years old and attended the center for 3 months. Our son has outgrown naps and was behaving disruptively at nap time. We were called to a conference to discuss his behavior. At the conference, we agreed to a plan that we and the teachers would implement to improve the behavior. When asked about next steps should the plan not work, we were assured that we would work together as a team to implement a new plan. We did everything we were asked to do at home. Every day we were told that his behavior was improving. "Better and better every day" by all the teachers. One week after the conference, we were called and asked to pick up our son. The next morning, we were called and told that he was not to return and to pick up his things. Our child has been in daycare since he was 6 weeks old and has never had problems like this. The staff and the teachers broke their commitment to us and to our child.