I brought a few items in for cleaning for my trip over seas. I informed the cashier the importance of having them ready on time and if it was an issue I would gladly go somewhere else. She reassured me they would be ready on time and that it would not be an issue. After having me PREPAY for the items she said they would call me by the night before I needed them. Wanting to reassure myself that the items would be ready I called that afternoon, the woman snidely said she remembered me and told me I would be getting a call that evening at 7:30 for a late pick up after their regular hours. So, 7:30 turned to 8:00 and still no call. I have tried calling them many times now and even drove by to see if anyone was still there. No answer at the store or on the phone. I will NEVER be using this cleaner even again. This will ruin my trip as I will have no clothes to wear for weeks. As a warning to prospective customers, I would advise you to find a better place to have your items cleaned.