I have purchased two very large rugs from them. When vacuumed, I got a 13 lb. bag of lint off the rug. Looked like a cat had scrached it. Sent back and received the same rug and it has done the same thing. I used only the floor option. But when you sit in a chair and watch tv, your shoes rub and lots of lint is balled around your feet.The edges of the rug looks like I have had it for years instead of just a few months. Cost too much money for quality.