Teleperformance Usa
Ocean Home Services
2200 W Airfield Dr, Grapevine, TX 75261
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- HoursCLOSED NOW
- Regular Hours:
Mon - Fri - Phone:
Main - 972-830-1800
Fax - 972-830-1801
- Address:
- 9999 Technology Blvd W Dallas, TX 75220
- Link:
- Category
- Management Consultants
General Info
Established in 1968, Aegis Communications Group is a business process outsourcing company and integrated customer management solutions in the United States. It specializes in account recievable management, training and consulting services. The company offers lead generation, profiling and management, order processing and customer contact management solutions. Aegis Communications Group s list of clients includes Cingular, Media One, TicketMaster, Western Union, Blockbuster and BellSouth. It center locations in Florida, West Virginia and Arizona. In addition, the company is a part of Essar Global Limited, which is a privately owned business that serves the needs of clients in the steel, energy, power, communications, logistics and construction industries.
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Reviews
I have been working at Teleperformance (formerly Aegis) since 2009. Since the acquisition I have seen many positive changes in the company. There are many more career growth opportunities, more consistency across campaigns, and much needed professionalism in the work place. I look forward to the years to come where I can grow as a professional and achieve my career goals!
I worked for Aegis for a couple of years before Teleperformance acquired us last year. While there was an adjustment period (as with any acquistion), I can now say that this company is better than it ever was before. The management is a competent crew, they have simplifed processes, and they have brought new life to an organization that badly needed it. I now understand why Teleperformance is the largest telecommuncations company in the world.
02/22/15
Worst Company in the USA to work for!!! Since there acquisition of Aegis, they have taken away all paid holidays of its hourly employees, taken away a week of PTO, and they offer no sick time.