I went to this groomer for several years and I loved them, but the last time I went I noticed there was a new woman at the counter. I thought it was odd, but just figured they'd hired a new person. Unfortunately, I left my dog to get groomed. The haircut was the worst she'd ever had. I thought about letting them try to fix her, but I still hadn't seen the usual women and something in my gut told me to leave. I paid and went home. Within an hour of getting home I noticed that my dog would barely open one of her eyes and it was all watery. I tried to wipe it, but it seemed to be getting worse. I took her to the emergency vet and they told me that the groomer had obviously burned her cornea. Luckily I had gotten her in very quickly, b/c they said this kind of thing can get bad quickly. It ended up costing almost $400 in vet bills. It took about 3 months and a threat to contact the BBB to get the owners of CC to pay this. They tried every excuse they could think of to not pay.