Earlier this week I was a in a pinch trying to find a local seller of two display stands that would hold a couple 36"x72" vinyl banners. It was harder than I had expected. One place wanted to charge me $125 a stand, online solutions were almost as expensive. I came across Central Graphics during my google searching. Although it didn't look like they sold the stands I needed at retail, I thought they'd be a good place to stop by and ask about where I could find something. By this time I was down to less than 48 hours when I needed the stands for a trade show. (Yes, yes, bad planning on my part, I know) I stopped in at Central Graphics, unannounced having never been a customer of theirs and not knowing anyone there personally. The receptionist called Managing Director, Jeff Loofboro, over to help me. I explained to him the predicament I was in and asked if I could buy a stand from him or if he knew where I could get one. Jeff stopped what he was doing and starting looking around the store. After about 15 minutes he found a slightly broken and used stand back in their production area that seemed like it would work. I offered to rent it from him but he said I could take it for free and just bring it back after the trade show. I did so and it worked out great, even being a bit beat up. Yesterday, I returned the stand to Jeff and offered to buy it from him. Since it was used, slightly damaged, and not something they needed; he gave it to me without charge.



I don't know Jeff or anyone at Central Graphics. I've never been a customer of theirs. I'm in the process though of starting up a small business in the area. And simply based on the stellar service CG offered to a stranger walking in off the streets, I intend to become a customer of theirs as soon as possible.