I just visited the salon yesterday for the first time. I wasn't sure what I wanted, just that I wanted side bangs and a short trim. I was actually frightened because Ariel was cutting off a good portion of my hair and it ended up a lot shorter than I expected. But they are professionals and they really do know what is best. I love this shorter do with side bangs. It looks great and it really fits me. On top of that, it's much more manageable which is important to me. I do recommend this place to anyone looking to try something new. I was worried about my short hair but I wanted to really try something new. And I love it. I also saw another woman have her hair colored and she looked wonderful as well. :)