I believe in all fairness. I return a blouse because of black spot. I was attacked by both staff members. Was accused of damaging the blouse. Staff tried to degrade and be little me...very poor customer service.. purchased the blouse to wear for an ALL White Event on Saturday. I purchased the item on Friday the day before.. which there is a 7 day return Policy. That was not honored. I wanted to exchange the blouse so I would not have to go on a search for a new outfit at the final hour. Thersa the manage was very rude. No good customer skill display here. Make sure you examine your garment before leaving the store. Le Club (Country Clubs Hills location) will Not accommodate you at All.