Interesting situation I have never experienced before in my life. I own an apartment complex and have dealt with this company since I opened in 2006. They gave me good service at a fair price till the end a few days ago. My assistant called and asked for a quote on a unit that needed carpet. She says she said just carpet, the owner Bruce said I said to floor the whole unit. He quoted $2200, My other quote was $1300. I went with $1300 ;). I called Bruce and asked him why he was so high and he went on a rant about my assistant saying it was all the flooring in the place and he is a christian (I am too...) and he did jobs for me quickly when I needed them done. I thought this was just a miscommunication between my office and the company and called back yesterday to get a quote on another carpeting job. He said that he will not deal with my company anymore...