Very honest, knowledgeable and rates are reasonable. They don't rip you off or tell you you needs stuff you don't. Only 2 brothers on staff but both have Master Plumbers licenses. Gave me an honest budget assesment on what I could do if I wanted "the best" or what I could get by with safely and reliably if I was on a budget. Were willing to do either, no pressure to do the most expensive choice.