Ripped off twice. The first time I asked the dispatcher how much; he said $50. When I got to my destination, the cabbie charged me &60. The second time, the dispatcher told me $60. At my destination, the cabbie couldn't break two $50 bills, so we agreed to use my credit card. The cabbie filled out the form for $72, saying the extra $12 was to cover the cost that VISA charges for the transaction; that's a 20% fee. VISA only charges around 4%. Also, on the second event, the taxi was 20 minutes late, and the cabbie told me that it was not his problem, a dumb thing to say to an already-pissed-off customer.

They quoted me a rate and couldn't take me to my desired destination, because of a parade which is fine, but they charged me the same rate instead of taking money off.

"We're not busy. We'll be there in 10 or 15 minutes", turned into an hour and a half wait. The driver then had to stop for gas on the way to my home... Took about 2 hours to get from Stony Brook University to Port Jeff...