i.Terrible company, DO NOT HIRE. We hired them to pick up a car in Rhode Island in the end of August 2012. The gave us a "guaranteed" pick up date of Sept 1, 2012. A week after the 9/1/12 date, they sent a truck to pick up, and supposedly the car was too big for his truck (a 1931 Ford 2 door, much smaller than 80% of the cars on the road today) and said another truck would be there to pick up in 2 days. Two weeks later when I called I was told my sales rep left on leave for "brain surgery" and the order was forgotten about, and was promissed it was going to be picked up within 5 days. Finally on 10/1/12 I contacted another brokerage, they picked up the car and had it to me in 4 days (thats right 4 days) they quoted 6 days but were 2 whole days early ! So now, after we hired another firm and paid them, we tried to get our deposit back from Premier and were told several times it was sent to accounting to have a check cut and the typical run around. Today, the man no refunds, final!