HAD A NEW REAR TIRE INSTALLED ON MY GOLDWING TODAY AND I, AM VERY PLEASED WITH THE WHOLE PROCESS. I'M IMPRESSED WITH THE FACT THAT I RODE MY BIKE TO THE SHOP, AND GOT TO WATCH MY TIRE BEING INSTALLED. I, FELT MR. ELY, (JIM) WAS JUST AS CAREFUL WITH MY BIKE, AS I, HOPE I, WOULD HAVE BEEN, IF I, WERE DOING THE WORK MYSELF. A FINAL CLEANING, TO REMOVE ALL FINGERPRINTS, INSTRUCTIONS ON TIRE PRESSURE, A LITTLE MORE INFO. ABOUT SERVICES OFFERED, A HANDSHAKE FROM A NEW FOUND FRIEND, AND A NICE RIDE HOME ON A NEW TIRE. GREAT SHOP. THANKS AGAIN, JIM.