General Info

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value I met Austin completely by chance when he moved his office for Urban Exteriors into the same building that I work out of. Needing an asphalt shingled roof replaced on my mobile home, I asked him to put together a quote for me and we would go from there. The quote came in exactly where I expected it too, even with the high quality materials that he was planning to use. Austin and I then worked out all of the details of the job and scheduled a date to get it done. The day before install, the material was dropped off by Austin's supplier and I noticed that there was a minor miscommunication with the color of drip edge that was to be installed. I quickly called him and was assured that it would be taken care of. I was told that the install crew would be to my house between 7:00am and 7:30am on the day that it was to be completed. Five very friendly installers were at my house by 7:15am and on the roof starting the tear off by 7:30am. Roughly an hour later Austin brought the correct drip edge for the job.