Scary place. I used this kennel several times but had never "crossed" the owner. The kennel closes at 6:00. I had called prior to let them know that I would be there but it would be just a few minutes prior to 6:00. I drove up at 6:00 and the owners were in their backyard (I assume having just walked the 15 or 20 yards from the kennel doors). There is a large gate for cars to pass through at the kennel's entrance. I knew they were expecting me, I walked by the gate, and wrongfully assumed that they would be accommodating. As I saw them, I called over "I'm sorry, I know it's 6:00. Can I please pick up my dog? I will be glad to pay for another day." She says, "Sorry, we are closed." I explained that I called and again offered to pay for another day because it's 6:00 on the nose. This lady (I assume the owner's wife) storms into the house and I hear her yell, "I DON'T KNOW WHY....." The next thing I know, the male owner (whom I cannot call a gentleman) storms out of the house and across t