Had some trouble at first, but the owner contacted us and made it right. My daughter is happy that she now has an instrument for her lessons.

VERY dishonest business! We were sold a VSO (violin shaped object) and told it was a real, properly working violin! Even a beginner cannot play on this TOY. The strings are not evenly spaced, the bridge is too low, the fine tuners don't work (one doesn't even TOUCH the string), and it is made of plastic! Do NOT BUY FROM THIS BUSINESS! When we tried to return it, they would not give us our money back! OH! And they supposedly "measured" my daughter for it and IF it was a working instrument, it still would have been too big! You have been warned! Do not throw your money away on this horrible business!