I had just started a new job in Columbus, had a daughter in the hospital due to her twins trying to arrive too early. The weather had became very cold, icey and miserable. I managed to barely get my Jeep to the office and it would not start. Thank goodness, I met Gene in the local Car Quest shop, he got the Jeep started, took it too his shop and called me to let me know that the alternator needed replaced. He replaced the alternator and had the car returned to me by 12:30 that day! I have been searching for someone to do mechanical work on the Jeep and not take advantage of me because I was a 'female'. I will definitely be taking the Jeep to him for additional work and have recommended him to family & friends. Thanks to him, I was able to work a portion of the day and able to pick my daughter up when she was released that afternoon and return her home safely.