Unlike ANY other hardware store experience! These employees are real quality people. They're knowledgeable, friendly to extremes, helpful, compassionate, and they don't ever make you feel awkward, asking about anything. On one hand, this store is like some place out of the past, when people were nice and actually cared about each other. On the other hand, they have the most up-to-date prdoucts you'll ever need, They even have UPS services. This store and it's employees can be called a real "breath of fresh air"!