This was my teen's first appoinment for acne treatment on a referral. When I arrived the front desk receptionist was very nice but the woman in charge of insurance and billing was very rude and made a mistake on our insurance verification. We were on time for the appoinment but waited over 45 minutes to be seen. I found the rest of the staff to have very poor professional and bedside manner and were rushed and unfriendly which was surprising considering this was an initial visit. After waiting a...