Highly dissatisfied. I dropped off clothing with ink stains & grease stains. I wanted to bring the stains to the male attendant's attention. However, he grabbed the garments out of my hand and told me "thank you", but I tired again to express my concerns again. He cut me off and replied "We appreciate you bringing this to our attention, thank you". I come back to obtain my garments. They look the Same. The ink stains and grease stains remain. I asked the male attendant (not the same as my initial visit) if they did spot treatment, and I was told "Yes, we do the best we can and there is no guarantee, and we do not know the outcome until we try." Seriously.?!. I tried to avoid this. A $45 ticket was paid. Before leaving, I said sir "No one told me the process of "trying" and then billing. I am dissatisfied." He said: Well we do the best we can." No sorry, let me reassess this, a list of the methods or attempts for stain removal, nothing. I will Never go there again. I am upset.