Worst experience ever!!! On Tuesday April 10, 2018. I went to Applebees on killian road. I was excited about the Dollaritas so decided to go along with my 3 kids... First thing, i had to ask where my drink was 3 times, took 20mins to get it.... 2nd, we got there at 6:44. Food came out at 7:27 I sent my steak back to be well done. They brought it back to me at 8:03. By that time I was aggravated and lost my appetite. I called the Manager & I asked why did it take so long, she said it set in the window for 10mins before they knew what to do with it. My waiter was new and had the greeter take my food back which she knows nothing about the food/kitchen... Smh plus the gave me the exact same steak I sent back. The manager discounted the meal off my ticket & gave me a to go tray. Took it home just to see my steak was still pink inside. I will never visit this restaurant again and wouldn't recommend to anyone.. The fact that my appetizer and salad come after my entree, I didn't dwell on that. But now everything was unacceptable!

On 2/24/18, my daughter, myself and 10 of her closest friends celebrated her birthday dinner at Applebees on Killian Rd. Everything was very nice. I spoke with Nicole, one of the managers earlier in the week and she was very willing to make sure that we would be accommodated. Even if our party consist of more the 20+. She showed us the area that we would be seated and that we could decorate it we wanted to. Our waiter was Arkevious W. He was very professional and accommodating. He was very pleasant, despite taking orders from 12 people. I couldn't have ask for a more positive experience. We will definitely be coming back.