what a scam--- bait with the coupon price and switch it when you order, very unprofessional!

I will not use Carpet Plus again, for the following reasons:1) they were 1 hour late. When I mentioned this at arrival, Justin stated he was just working on the other (carpet) job, and doesn't watch the clock - otherwise, he wouldn't be focusing on the current job. I agree it's important to focus on the job, but he could have called me to let me know they would be 1 hour late, or had his helper do so - I had previously called when they were 10 min late, and he said they were finishing up and headed my way (they arrived 50 min later).2) The spots that I could not get out w/my own deep cleaner, were not fixed through this service - they did not lighten or come out.3) Overall, I think I could have done the same service w/my deep cleaner, and the level of service was pretty poor (no apologies for being late, etc).If you don't have a deep cleaner (Target, appx. $200) then this service may be the right price for you - otherwise, I would highly recommend looking elsewhere.

WoW! These Guys know how to clean carpet! Carpet looks great and was dry in less than 2 hours. Thanks Again