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State DirectoryFront Range Moving Co
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LET US DO ALL the heavy lifting for YOU!.
- HoursCLOSED NOW
- Regular Hours:
Mon - Sun - Phone:
Main - 719-272-1215
- Address:
- 1168 Mazatlan Cir Apt D Colorado Springs, CO 80910
- Email:
- Category
- Moving Equipment Rental
- Services / Products
- Front range moving CO offers exceptional labor and driving services for customers WHO need assistance with their move. We are careful. Friendly and fast! call today for a quote.
- Location
- Based out of Colorado Springs, we service all of Colorado
- Neighborhoods
- Southeast Colorado Springs, Park Hill
General Info
We offer the following services: packing and unpacking boxes. Loading and unloading trucks and trailers. Also we offer house keeping and restoration services AS well AS driving your rental truck with NO distance limit!.
Contact Info
Reviews
I would strongly caution anyone from using this company. We hired them for our move on 4/26. They arrived late, and left with the keys to the rental truck. We called them, they said they'd left it on the seat. When we called back after looking, their phone was turned off. It has now been 2 weeks and we never received a call back to the numerous messages we left. We had to pay $150 to get a new key made. On top of that, when I posted my experience on the site we found them on, they replied saying that we recommended them to a friend, which was a blatant lie.
They showed up 35 minutes late, the loading took a while, they would stop and talk, when it came time to head over to the second location, they informed my wife that they needed a ride to the gas station because they ran out of gas. Took another 30-40 minute to take care of their personal business and grab lunch during our move, when they got to the second location to unload, in their hast to unload they damaged a door frame and our bed. They then tried to charge my wife an extra 90 minutes of time, wife reminded them that they were late and that they took over 30 min taking care of personal business, so they settled on 30 minutes extra time my wife was unaware of the damage to the bed, and they said they would be back to repair door frame. None of those issues have been resolved. Also on a return trip to my old apartment I watched them dump a truck load of garbage in my old complexes dumpster including a large screen TV, a full sized toilet and other stuff (I could have been fined for their actions). When talking on the phone to try to resolve these matters they became hostile, rude and the language became abusive loaded with profanity. We are still try to get things taken care of so far no luck. Update as of 2/28/2014 our move was on 2/17/2014, still no resolution. We gave them the chance to come back over to look at the damages on the next day after the move, I told Jack I would be home after 4 PM he said he would be there no later then 5:30 PM at 6:35 PM he text me saying something had come up he was not coming by. We instead sent him pictures and what it would cost to make the repairs. We have spent roughly two weeks going back and forth via text trying to see eye to eye on how the damages will be paid for. Finally after all this I found out he lied about the coarse of events both too the company we found him through and lied in a response to a negative review my wife left on the same site. I informed the company of this, and I am in the process of letting the BBB know of this matter and also my CC company to have the charges reversed. I text Jack C. the owner to let him know that I was taking these steps do to his dishonesty and stringing us along on the damages. He then sent text both to me and my wife the content of which and base on earlier language and behavior lead me to having to call the Police on him. As of right now the Police officer told Jack C. not to contact us further and if he did to call them back to report it and to simply dispute the cost of the move with the CC company.
We had a very bad experience working with Front Range Moving Company. I would not use this moving company again nor would I recommend anyone using this company especially company owner Jack. The moving service was satisfactory, but unfortunately the professionalism of Jack outweighed anything positive about the moving experience. I will explain what had happened. It was Friday and we began loading the 20ft truck. Friday afternoon we determined we were going to need some assistance with loading the rest of the items since were supposed to drive the truck and unload into our new house in Denver. So we searched the Internet for a company that identified themselves as serving both the Colorado Springs and Denver areas. This is a quote from Front Range Moving Company, "Front Range Moving Company is based in Colorado Springs, CO and covers a 90 mile radius. Travel fees are included in the prices you see." Please keep this statement in the back of your mind because this will play into later in the situation. We hired Front Range for 2 hours in the morning to finish loading the truck and for another 2 hours in Denver that same evening since those were the minimum hours required for each job. So we put them on contract for two separate jobs. Later I found out the same team was doing both the Colorado Springs morning job and the Denver job, Jack and his employee. We scheduled the morning job to start at 10am on Saturday. Jack and his employee said they were running late and showed up at 10:50. They worked until 1:05. During that 2 hour stint I found out they were going to be the same team supporting our unloading effort in Denver. We then made plans for them to meet us in Denver after they got a bite to eat and said we would text them when we were on our way since we had to do a few more items before taking off to dinner. That way they got a chance to get some food. At around 1:10 after being in the car for 5 minutes, Jack comes back into my house and tells me that, " I am short on money can I trouble you for some gas money." I state, sure no problem, and gave him $20 dollars. At this point I had no issues with the team