Absolutely FANTASTIC customer service! Got all the appliances i was in need of! Everything went prefect.. Thanks!

Bought a washer and dryer- front loaders, seem to work ok for about 16 months, then the heating unit went out in the dryer... I have a warranty for 5 yrs and called the dept to come out... they came out and looked at it and had to order the part,never heard anything back from them and now it's been 2 weeks... pay a bit extra and go to a reputable appliance store next time!!! Sears is great!!! Will never shop this store again!!!

Stay away. Bought a dishwasher & it hasn't washed my dishes from day one. They will do nothing to help me. Fighting with them & please be warned, Go somewhere else!