I have ordered from them twice, both times they sent me a part that was different than advertised on their website and I had to return it. Customer service is prompt and polite but incompetent and unfamiliar with their own merchandise. I had to explain the discrepancy between the part advertised on the website and the one I received as if he was a two year old and e-mail him pictures. He still didn't seem to understand but let me return the part. He sent me another one which he thought to be correct, it was wrong again. I will not be ordering from World IMPEX again.