Im writing this note to express my appreciation for the kind and courtesy service that has been shown to me by your staff deployed at the U.S. Department of Housing and Urban Development (Headquarters) in Washington, DC. I greatly appreciate the assistance they have all provided me. Recently, my disability has caused me difficulty getting in out of the building from my car on my own. My pride would not let me ask for help, but when I needed help the most the Masters Security staff was right there. Your staff eased my fears and heard my cries. Again, thank you so very much for placing such dedication, caring, patience and professional staff at HUD and thank them all for their assistance. Best Regards. Ella Brewer