I went in with my three boys to get their Book-It reading coupons redeemed (a free personal pizza). I was standing in the lobby for at least 5 minutes while the girl at the counter was helping someone else. I had my boys sit on a bench next to the door so I could place the order. A guy walked in and the girl at the counter looked at him and asked if he had a pick up order (she never once addressed me while I was there), the man told her no, he needed to place an order. She looked at me, then back at him, then at me again, then turned to him and proceeded to take his order. I was fuming mad because of the way I was treated.. I walked out of there and went to Little Caesar's and got a $5.00 pizza for us to share. I will NEVER go to this Pizza Hut or recommend it to anybody that I know. I am in customer service and would NEVER treat a customer ignorantly the way I was treated that evening.