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Details
HoursCLOSED NOW
Regular Hours:
Tue - Fri
Sat

Contact Info

Phone:

Main - 973-500-3445

Address:
1241 Main Ave Clifton, NJ 07011

Reviews

2
1 Reviews
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H
hebaaburadi1

06/15/19

1 Reviews0
2.0

My first time coming here, I got a haircut and I loved it so I decided to come back to blow dry my hair for a party. I walked into the salon and I said I want to wash and blow dry and she said ok please have a seat. I sat for 5 minutes and she took me to the sink and I was excited and everything. I asked her while she was washing my hair “wash and blow dry is $30 right?” She says yes and continues to wash my hair. 5 minutes later she tells me she has other customers and won’t be able to blow dry my hair which is what I asked for and she could’ve told me before I got to the sink if she wasn’t able to do my hair or not. I paid for my wash which I didn’t need that bad and left. I came back with my sister to ask her for a refund because she charged me $10 for a wash THAT I DID NOT NEED. we were talking nicely and she was giving us dirty looks and repeating the same thing “they did walk in not an appointment” I am still a customer and if she told me before I washed my hair that she couldn’t serve me I would’ve simply just left. She was saying that she told me it’s a 20 minute wait but I didn’t want to wait but she didn’t tell me that because if she did I would’ve waited, being that that’s not a long time to wait I have no where to be anytime soon. My sister was with me and she didn’t hear her say that either. She was giving us condescending looks as we were talking to her as respectfully as possible. She goes in her purse to pull out my $10 to give me back. She hands it to me and says “I’m sorry but please no come back” that’s very rude because she lost customers for something that she did wrong. I don’t know her name but I’m sure she’s the boss, She’s the one that always talks to customers when they walk in and asks what they need and charges the money. This place is a grand opening and I thought they were amazing and clean and affordable until she kicked me out and told me never to come back because I asked for a refund because she charged me unfairly :/. I wish her business the best but if she continues to disrespect customers the way she did to me, she won’t have anymore to disrespect. I feel bad for the other lady she’s the sweetest and does an amazing job, and she’s the only reason I’m giving this place 2 stars.

Fresh cuts by Charo... don’t worry I won’t ever come back ;) your wish is my command!!

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Category
Beauty Salons
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