I cannot speak for the Auto Service but as a Budget Truck location it is terrible. I drove from Pittsburgh to Cleveland so I can get some items that were left to me by mother or they would be sold or given to other family members. At 11 there was a call on my cell phone but I was driving and didn't answer. I arrived at Quinns at 11:30 and the lady in the "office" who was smoking was there at the desk. I said good morning and my name and she got nasty with me that moment about how she called and didn't have a truck to rent. I explained my situation and she said there are no trucks available. She didn't care I took the day off and she didn't care I drove 130 miles and paid gas and tolls. You know good customer service will at least express an apology she was mad that I showed up. She was not good at here job. I told her she was "awesome" and left. Checked the internet on my phone and found a truck was available about a 25 mins away on the other side of town. So she lied to me. The best p