I took a Guess Cream Wool pea coat to be cleaned for winter. It was gently used prior to me taking to cleaner world. I was very uneasy for the stories of ruined dry-cleaning garments I had heard not at one particular place. However when I pick up my coat, the buttons were scratched to piece, and it was a dingy cream! It aged the coat 2 yrs! It was terrible,when i asked what could be done. Replied with "grab some buttons from somewhere and we will sow them back on" But they don't sell individual "Guess" buttons. They didnt return my money, we not even sorry. No remorse. Will Not Return.