We have used their climate controlled storage facility for years. When moving out of three of our four lockers, we found an infestation of cockroaches, rats and mice. Hundreds and hundreds of dollars worth of our belongings are ruined. One of the boxes I opened had a nest of live baby rats! Another box was so infested with cockroaches we had to put it on a dolly to remove it to the dumpster. The wall insulation is falling in and our boxes were covered in insulation, rat pee, rat feces and roach poop! The items that we could salvage were stored in a Uhaul and bug bombed overnight then removed from the boxes and washed with bleach/Lysol wipes. This has been a nightmare. We have contacted the health department and the Better Business Bureau. Please protect your treasures and stay away from this facility.