This branch of Rudd Equipment is the most unreliable source for parts you can get. They never get back to you in a timely fashion and it is very rare that they help you with any question. Parts don't show up on time and they don't seem to show a level of respect to the customer. I understand that with equipment you have to use the company that is most economic but honestly I do not think that even though it may be closer to you that it would be any quicker then using someone a hundred miles away. This review is not off of one experience with them but multiple times dealing with them.