We were referred here by a local bridal shop to have my daughter's bridal gown altered. The lady at Chong's Alterations told us that the bodice of the gown would be taken in 2" and the lace up back would have appropriate spacing to tighten the gown. The gown was also to be hemmed. She showed my daughter how the front of the hem would be one length but the train would still flow behind. When my daughter tried the gown on at the shop after the alterations it was tight at the very top of the bodice but the waist was not altered. The seam on one side of the bodice was resewn unevenly. The lace up back could not be tightened tight enough to keep the dress up. As she walked to the front of the store the dress began to fall off of her. As she stood in front of the mirror with a stricken look on her face, we showed the seamstress how the dress was still ill fitting...I even showed her on the gown how the waist area did not fit. Her response to us was "I have been doing this 38 years...b