Friendly and the Best quality furniture money can buy. Me and my family have shopped there for years. From washer and dryers to chairs, etc. Michael and his staff will help you find that piece your looking for... that may not be in the show room. They went out of their way to help me. After I had described what I was looking for. They actually found it, thur their catalogs. I would not shop anywhere else. Thank you, Hall's!!!