I went to 3 different UDF's last night. I love the "cookies and cream Deep Freezes". However, when I finally got to this one. I was soo happy to find a working machine. I bought 2 of them only to b e disappointed witht the amount of cookies they put in. You could barely see any cookie and only tasted about three or four little crunches. Then I call the consumer line and they didn't even offer to make good on it or give me a coupon or anything. I love UDF but, I am highly disappointed with my experience last night.