i go to deals once a month and always have had good service. i was there on a sunday morning and as i was in a line to be checked out with many others, the one employee who was doing nothing but chatting with the employee trying his best to get through the line of people . she proceeded to talk about how much weight she had lost and started to burb that sounded like a fog horn. it also happened while i was shopping and thought for sure it was a customer. never did she excuse herself or offer to help the other employee. i am one very dissatisfied customer.