These days I believe in store customer service has improved, because retail businesses struggle to compete with the ever growing online shopping marketplace the physical store front offers the customer experience. Unfortunately for the Christiansburg Joann Fabrics store this is not the case. Stores stay open until they are open, the tanning salon, CVS, TJMax, Michael's, Big Lots, Lowes...must I go on? If I walk in a store at 5 til closing most likely it's because I know what I am going to get, so when the rude lady says to me when I walk in "sorry we are about to close" and I say, "yes I know in 5 min I know what I am getting" she responds, "well ugh ok but hurry up"...I leave and do not pick up my item because at least on Amazon I don't have to deal with an attitude at 5 til 8 on a Friday.

Most of the personnel at the Chrisiansshopping store are not customer friendly!!!!! Even my grandchildren begged not to go there today after our experience there last week. So wish we had more options of fabric shopping in our atea.