I usually go to this BWW and the one in Orland Park and I like the servers here better than in Orland Park. In my visits, the servers are peppier and friendlier. On my last visit, I think the waitresses name was Tara, she was very conversational. It's usually hard to find parking near the building because it is located in the mall, but at least you'll eventually find a parking spot because it is a mall. Wait times can get long--I've waited as much as 45 minutes, and it always packed when I go. There are a lot of TVs and projector screens to watch games on. I've never had any issues with cleanliness or the food and drink. I like the wings here but I must admit that I like Wing Stop better. Still, this is a nice place to hang out with your friends and kick back a few drinks.