The prices might be okay, but the customer service here is absolutely awful. Initially it took forever to get help and all of the staff was very abrupt. Also none of the staff warned me that the tile I was about to buy was non returnable even though I said I might need to bring some of it back. Later when I tried to return some of the tile the manager was incredibly dismissive and insulting, walking away from me while I was talking at least three times and treating me like I was an idiot. I'm also in customer service, so I really tried to be reasonable, but this was the worst customer service experience I've ever had!