I was certified by Mike Parnell many years ago, and has since traveled on many of his dive trips, and I must say that he has always displayed the utmost professionalism and integrity, not to mention safety and on site lectures for those that have never dove under the present conditions. I recommend him to clients and friends all the time.

I received a gift certificate to Mike's Magnum Scuba shop. I went in and ordered boots, a mask and snorkel and a bc. I was moving to New York before everything would arrive, but Mike assured me that it would be no problem to send everything to me in New York as soon as he received it. 6 months later i still had not received anything and had to keep hounding Mike about the shipment (which I had already paid for). He finally sent it to me about a year later. When I received it, he had ordered the wrong size boots and the wrong mask. I promptly returned those 2 items within 30 days of receiving them and asked for a refund per his store policy. He said he would send a check. That was in 2002. I have not received the check and after numerous letters and phone calls (and a promise for him that he would make good on the return - he had gone through some tough times financially), I finally gave up. There are plenty of dive shops in Chicago - use them and stay away from Magnum Scuba