Chicago Walk-In Tubs did a great job installing the walk-in tub!! I love my walk-in tub, I enjoy it every day, and my husband even enjoys using it. I wish they had walk-in tubs when I was taking care of my mother. It would have made the whole process much easier to deal with. I like it because its like my own personnel hot tub. When I first had it installed I guess I didn't realize how nice it was going to be. But I do now.