They come pick up my dog and he's always so happy to see them! He comes home tired from a day of fun and play with other dogs. It has really helped his socialization skills. As for the price, I think they are very fair considering they pick up/drop off in a special van for dogs and care for them all day. I feel their scheduling system is excellent and flexible and even if I need to leave a message I always get a call back. Top notch!