I have dealt with Jim and this management companyon several issues. Jim is rude and sarcastic when problemsarise. My latest problem is a severe termite infestation. The termites are swarming all over my basement. They are inmy kitchen as well. I gave Jim a 6-page report three weeksago. He has done nothing. I gave him pictures, includingthe support beam that especially concerns Conners Pestcontrol. I should not have to continue to have termites land on me while watching TV and in my dinner. I shouldnot have to deal with Jims unprofessionalism as well.