Early Friday morning, I called Dr. Iacobo with a sudden problem my wife was having. Her nurse called me right back, and the doctor herself called too a few minutes later. Hearing my description of my wife's symptoms, Dr. Iacobo sounded relieved. You could hear her relax on the phone, which was of course very reassuring in itself. "I know what that is," she said. She told me, and made some suggestions, and offered to see my wife the same morning if we felt it was needed. It wasn't, but the speed, efficiency, and caring with which she and her office responded were exemplary. The way it should be, but often isn't ASR, Newton